Worry-free IT

Worry (v) – To give way to anxiety or unease; allow one’s mind to dwell on difficulty or troubles.

Sounds to us like a lousy way to succeed!

Business productivity and growth flourishes in the worry-free zone. That’s why we like to deal in what we call worry-free IT, a support plan that offers small businesses affordable proactive technical management and support. Call us crazy, but we prefer to control a situation rather than waiting until it requires a response.

Following our proven framework, VelocityStorm is able to provide a wide range of proactive services for your desktops, servers and other critical network devices. We keep your systems up and running and your business productive. So if you insist on worrying, worry about something else.

Why VelocityStorm for worry-free IT?

  • Our dedication to customer satisfaction
  • Our diligence in documenting your systems and critical information
  • Our many years of experience
  • Our ability to troubleshoot issues rapidly and accurately
  • Our belief that your phone call should be answered by a person
  • Our business perspective
  • Oh yeah, we also have a fantastic toolset that helps us make a lot of this happen. We don’t lead with that detail because all IT companies have that.

Our worry-free IT plan

Our Worry-free IT plan includes management of desktops, laptops, servers and the network. Following is a list of some of the services included:

  • Phone support
  • Remote support
  • On-site support
  • Emergency after-hours support
  • Microsoft application support
  • Online asset management
  • Anti-virus management
  • Patch management
  • Backup and recovery
  • Critical PC imaging and recovery
  • Server imaging and recovery
  • Set up and configure PCs and printers
  • Line-of-business application support
  • Service availability monitoring
  • Server optimization and management
  • Drive space management
  • Printer setting management
  • Server applications support
  • Network security
  • User account administration
  • File sharing administration
  • Security administration
  • Router and firewall support
  • Wireless access point management and monitoring
  • Network switch management and monitoring

Ask us about the plan that’s right for your business.
(512) 560-4064
smartbusiness@velocitystorm.com