Services

IT services

Our IT services are designed to reduce your costs, improve your productivity and reduce your business risks. That’s what technology applied well is supposed to do for a business.

The experience of our certified network engineers and technicians—combined with our strategic partnerships with technology companies such as Microsoft, Cisco, SonicWall, Trend Micro and others—allows us to evaluate and deal with your organization’s IT services needs.

Data protection

Protecting your corporate data is one of the most important services an IT company can render to your business. There are too many instances of companies that thought the backups they had in place were good enough, only to find that they either didn’t back up the data they intended, or the backups weren’t running at all. VelocityStorm can make sure you have the right data protection in place as well as create a documented process for how to handle data disasters, should they occur.

There are affordable data backup solutions that provide local and offsite storage. VelocityStorm IT can help you select and implement the right solution for your company.

Technical support

Small businesses often don’t need full-time IT staff, but they do need dependable IT consultants when issues arise. VelocityStorm can assist in evauating your IT service needs, whether it be an occasional hour here or there or you need someone to come on site weekly to do maintanence on your systems.

Worry-free IT services

Would you like to know just how much you’ll be spending monthly on your technology support? How about knowing that your network will be dealt with proactively and that technical issues that do arise will be addressed quickly? VelocityStorm provides fixed-fee IT support in a plan we call Worry-free IT. Our managed IT services plan covers all aspects of your technical support at a fixed cost so that you can more easily budget for your IT costs as well as begin to feel that you can really depend on your technology. This plan was specifically created to allow you to focus on your business while we focus on your technology—from the infrastructure to the strategic planning.

Vendor management

VelocityStorm can manage the other technical vendors that your company relies on so your staff won’t have to waste time away from their jobs to interact with them. Those technologies include copiers, broadband, telephony, printers, fax services, hosting and domain registrars and your line-of-business applications. We track this information so we can interact with your services vendors on your behalf rather than your staff, who may not be as comfortable talking in the vendor’s terms. Because we have worked with hundreds of service providers, we can work with yours to arrive at a quicker solution.

Our skill set

VelocityStorm has a wide range of technology experience:

  • Information technology strategy and budgeting
  • Microsoft support
    • Desktop software support
      • Microsoft Windows 8
      • Microsoft Windows 7
      • Microsoft Vista—if we have to 🙂
      • Microsoft Windows XP
    • Server support
      • Windows Server 2012
      • Windows Server 2008
      • Windows Server 2003
      • Windows Server 2000
      • Server virtualization using Hyper-V
    • Small Business Server
      • Small Business Server 2011 (SBS 2011)
      • Small Business Server 2008 (SBS 2008)
      • Small Business Server 2003 (SBS 2003)
      • Small Business Server 2000 (SBS 2000)
  • Exchange
    • Microsoft Exchange Server 2010
    • Microsoft Exchange Server 2007
    • Microsoft Exchange Server 2003
  • Advanced Active Directory
  • Data networking support for Cisco and SonicWall
    • Routers
    • Firewalls
    • Security appliances (traffic filters, gateway antivirus, spam filtering, email archiving)
  • Network security at the workstation, server, router and firewall
    • Managed firewalls
    • Virus remediation
    • Network recovery
    • Incident response
    • Data restoration
    • Data encryption
    • Security assessments and recommendations
  • Backup and disaster recovery
    • Onsite backup
    • Offsite backup
    • Disaster recovery planning and testing
    • Redundant network connectivity